Wednesday, August 29, 2007

Superferry to Kaua'i Suspended

I recently posted an enthusiastic entry on this blog about the then-impending fast catamaran service between O'ahu and both Maui and Kaua'i. Today came the following press release:

HONOLULU – At a press conference held at its offices today, Hawaii Superferry management announced the company is suspending its Kauai service indefinitely after being informed by the U.S. Coast Guard that it would not be able to assure safe passage for the vessel into Nawiliwili Harbor.

“Our top priority is to operate a safe and reliable ferry system for Hawaii’s residents. When that can be accomplished, we will resume service,” said Hawaii Superferry president and CEO John Garibaldi.

For passengers who have traveled on our Oahu/Kauai service that are impacted by this suspension of service, Hawaii Superferry will pay for their return air fare, ground transportation, hotel accommodations, car shipment and other related expenses.

Customers who have already booked passage will be issued refunds upon request to the company’s website of reservations center. The Hawaii Superferry website can be found at www.hawaiisuperferry.com and the reservation line is (808) 853-4175. Customers can also contact Hawaii Superferry by email at CustomerCare@HawaiiSuperferry.com

2 comments:

  1. This is a real bummer--and I told several people about it. We all thought it an idea long overdue. Hopefully, it'll resurrect at some point--

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