Monday, June 30, 2008

Rumored Carry-On Charges Wean Travelers from Airlines

Newspaper poll indicates many travelers crying "uncle!" over airline surcharges

Today's Denver Post website included a non-scientific but enlightening reader poll regarding the rumor that airlines, already charging most travelers for checked luggage, might be introduce fees for carry-ons as well.

The question is, "Some airlines reportedly are considering charging passengers for their carry-on bags. Read story. If this happens, what will you do?" The as-of-now answers, which should be required reading for airline execs, are:

"I'm still taking everything in my carry-on" - 17.13%
"I'll still check bags and take a carry-on" - 26.12%
"I will wear multiple layers of clothes; no checked bag and no carry-on" - 7.28%
"That's it; I'm through with the airlines" - 49.46%

Perhaps another option should have been, "I'm only flying Southwest from now on." I flew Southwest to and from Oklahoma City last week. I was only gone for three days, so I did fit everything into a carry-on, but if I had checked bags, there would have been no charge. There was likewise no charge for non-alcoholic beverages, and every passenger on both packed-full flights was given two (2!) little bags of peanuts.

4 comments:

  1. Number three: the solution to carry one woes. HILARIOUS. No bag fees for me because I'm wearing EVERYTHING!

    Can't. Stop. Laughing.

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  3. I vote for flying Southwest!

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  4. I received the following E-mail from a public relations representative for DMI music:

    "Yes, airlines are charging for baggage, but now Delta Airlines is working with DMI Music and Media Solutions to create a positive consumer environment, using the emotional power of music.

    "DMI, the company responsible for United Airlines "Rhapsody in Blue" music-branding campaign has partnered with Pace Communications to create customized in-flight programming for Delta, including pre-flight boarding and disembarking music. DMI selects all music programming to reflect Delta's passenger demographic.

    "Music is an often overlooked but critical element of brand relationship building. For Delta, DMI has selected mid-to-up tempo pop and Adult Alternative tracks that are not too saccharine, that help put passengers in a positive mood about their trip. Examples of artists include: Duffy, Colbie Caillat, India.Arie, Maroon 5 and Jakob Dylan, along with a range of emerging and up-and-coming artists."

    "...music branding not only benefits Delta and its customers, but also serves as a distribution platform for artists/labels to reach new and targeted audiences. DMI executives can also talk about how in-flight airplay and album promotion is proven to boost record sales."

    Inspiring and/or soothing music is all well and good, but IMO, it will not substitute for long lines, self-serve boarding--ass kiosks with minds of their own, forking over exta $s to check luggage or buy a soft drink, long security lines, arbitrary commands from TSA screeners, etc.

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