Saturday, February 16, 2008
US Airways Devalues Frequent-Flyer Program
US Airways is changing its frequent-flyer in ways that aren't especially good for its loyal customers. If you are a member, I draw your attention to Mark Ashley's piece called "Death By A Thousand Cuts: US Airways Edition" on his Upgrade: Travel Better site. The so-called loyalty program is called Divided Miles. Maybe they need to change it to Fewer Dividend Miles. Just yesterday I posted an item urging travelers to cast their ballots for the Freddie Awards honoring frequent traveler programs. I'm guessing that anyone who voted for Dividend Miles and gets the latest news will want to retract his or her vote.
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